Senior Associate/Lead, Technology & Operations
Technology & Operations
ATÖLYE is a community-powered creative services organization. Through strategy and design, we help organizations tackle complex challenges and create lasting impact.
Our teams of strategists, designers, and community builders work with a range of impact-focused partners including companies, academic institutions, NGOs, and governments.
At the same time, ATÖLYE identifies as a “community.” Our members, who are designers, thought leaders, and experts, get to collaborate with ATÖLYE on the projects we take on. Our community is also our source of inspiration and learning; aspiring to connect, learn, and grow around purpose-driven work.
Our work focuses on designing transformational journeys across scales and disciplines. For each challenge, we craft a unique approach that and lean on the power of co-design; aiming to uncover the needs and aspirations that drive change. ATÖLYE’s design offering spans the innovation cycle; igniting change, envisioning desirable futures, building transformative experiences, and growing through resilient teams and communities.
In 2019, ATÖLYE joined kyu (kyu.com), a collective of the leading creative organizations in the world whose purpose is to be a source of creativity that propels the economy and society forward. Also among the collective are leading organizations such as BEworks, C2, Gehl, Godfrey Dadich, IDEO, Kepler, Public Digital, RedPeak, Sid Lee, and SYPartners.
We curate diligently so we can better co-create.
We make informed decisions about the people we invite in, the projects we work on, and the organizations we collaborate with. They come in different shapes, sizes, and colors but they share one important trait: An insatiable desire to better themselves and the communities that surround them.
We live, work, and learn in a constant state of flow.
Our system has ill-defined boundaries by design, which allows for a steady flow of people, ideas, and perspectives. Our processes expand and contract to adapt to situations as needed, meaning we are always pushing the limits of our permeability—across geographies, projects, and industries.
We grow individually to mature as a whole.
We are committed to nourishing the notion of a “growth mindset” in a holistic way. We are invested in the development of individuals and organizations by co-creating the necessary tools, methods, and environments that allow us to continuously shift and grow together.
We are a community-centric organization. This means that our approach spearheads community-centered thinking in design and gravitates around the notion of an individual’s journey in relation to a community.
Every ATÖLYE team member, by default, is an ATÖLYE community member. Once you are a team member, you will be part of the ATÖLYE Community that consists of creative individuals and teams who aspire to connect, learn, and grow around purpose-driven work while having the opportunity to participate in community events, rituals, and social activities.
About the Job - Senior Associate/Lead, Technology & Operations
You will play a critical role in ATÖLYE’s ecosystem and affect the health of the organization in a material way. As a key leader in the organization, you will be responsible for leading the digitalization and product management of the ATÖLYE Operating System (ATÖLYE OS), which is a codename for a multi-year digital transformation effort to streamline, consolidate, simplify and digitalize all ATÖLYE workflows related to talent management, community management, CRM and ERP systems. You will also work directly with all members of the leadership team to both craft a long-term vision for a “tech-enabled creative organization” as well as the strategic steps to get there.
Once the foundations are in place, you will have the liberty to choose your own path within the organization, be it exploring the development of a white-label tool for building community-powered systems, consulting to clients around strategic issues on their tech stack or other opportunities that may emerge as you explore your way through. To achieve this, you will have access to both internal and external resources that can be enhanced based on putting the right business case around the strategy.
Building, enhancing and managing ATÖLYE’s, digital tools and systems as well as relationships with digital vendors and consultants
Leveraging the best of emerging technology stacks (ideally closer to no-code, API-driven systems)
Defining and prioritizing business needs in a human-centric way
Combining operational rigor with practicality. Deploying growth mindset and a hacker attitude to deliver direct value via rapid prototyping on the ground
Coupling long-term horizon thinking and foundational infrastructure establishment while being realistic with immediate pain points on the ground and a robust transition plan between the now, next and the far future
Delivering process flow design, process optimization, process integration, data structure establishment and information security solutions
Managing a team of 1-2 people while leveraging the diverse ATÖLYE team and network to contribute to framing and testing of the emerging tech solutions
Liaising with the Legal team to ensure the compliance of ATÖLYE flows and operations with local and global GDPR policies and practices
Required Skills & Experiences:
Minimum 7 years of professional experience in startup and/or consultancy background in technology and/or product development and management (international experience is a plus)
Bachelor’s degree in engineering (Industrial Engineering, Computer Science, Business Information Systems or related fields)
Following and adapting innovative software development and technology trends like no code platforms, etc.
Proficiency in streamlining lean processes; synthesizing and prioritizing different necessities
Having a growth mindset and being a continuous learner
Having a proactive mindset and being a analytical thinker
Being an excellent communicator
High proficiency in English
Preferred Skills and Qualities:
A Master’s Degree in related areas
Consultancy experience in building internal and/or external systems
Experience in building CRM and ERP systems (experience with Zoho at least as a short term solution is a plus but not needed)
Full Stack Development experience, capability or at least literacy
Experience in UX/UI design
What Do We Offer?
An inspiring and dynamic workspace as part of an interdisciplinary community
The opportunity to work in strategic projects with leading institutions in Turkey and beyond
A transdisciplinary workflow that promotes constant learning
Private health insurance, life insurance, meal card and bi-annual bonus
A Note Regarding Job Location:
ATÖLYE has two hubs in Istanbul and Dubai that houses its core team and its community. However, since the beginning of the COVID-19 pandemic, ATÖLYE has adopted a hybrid way of working where team members can choose to work remotely and visit the ATÖLYE spaces when their physical presence is necessary. Meanwhile, we regularly organize in-person events and gatherings for our team and community in order to foster physical interactions.
Senior Associate/Lead, Technology & Operations
Technology & Operations