Community Lead

Dubai, Dubai, United Arab Emirates

Community

ATÖLYE is a community-powered creative services organization. Through strategy and design, we help organizations tackle complex challenges and create lasting impact.

Our teams of strategists, designers, and community builders work with a range of impact-focused partners including companies, academic institutions, NGOs, and governments.

 

At the same time, ATÖLYE identifies as a “community.” Our members, who are designers, thought leaders, and experts, get to collaborate with ATÖLYE on the projects we take on. Our community is also our source of inspiration and learning; aspiring to connect, learn, and grow around purpose-driven work.

 

Our work focuses on designing transformational journeys across scales and disciplines. For each challenge, we craft a unique approach that and lean on the power of co-design; aiming to uncover the needs and aspirations that drive change. ATÖLYE’s design offering spans the innovation cycle; igniting change, envisioning desirable futures, building transformative experiences, and growing through resilient teams and communities. 

In 2019, ATÖLYE joined kyu (kyu.com), a collective of the leading creative organizations in the world whose purpose is to be a source of creativity that propels the economy and society forward. Also among the collective are leading organizations such as BEworks, C2, Gehl, Godfrey Dadich, IDEO, Kepler, Public Digital, RedPeak, Sid Lee, and SYPartners.

We curate diligently so we can better co-create.

We make informed decisions about the people we invite in, the projects we work on, and the organizations we collaborate with. They come in different shapes, sizes, and colors but they share one important trait: An insatiable desire to better themselves and the communities that surround them.

We live, work, and learn in a constant state of flow.

Our system has ill-defined boundaries by design, which allows for a steady flow of people, ideas, and perspectives. Our processes expand and contract to adapt to situations as needed, meaning we are always pushing the limits of our permeability—across geographies, projects, and industries.

We grow individually to mature as a whole.

We are committed to nourishing the notion of a “growth mindset” in a holistic way. We are invested in the development of individuals and organizations by co-creating the necessary tools, methods, and environments that allow us to continuously shift and grow together.

We are a community-centric organization. This means that our approach spearheads community-centered thinking in design and gravitates around the notion of an individual’s journey in relation to a community.

Every ATÖLYE team member, by default, is an ATÖLYE community member. Once you are a team member, you will be part of the ATÖLYE Community that consists of creative individuals and teams who aspire to connect, learn, and grow around purpose-driven work while having the opportunity to participate in community events, rituals, and social activities.

Calling all Community Nerds! ATOLYE is looking for a community professional to lead the ATOLYE community team — someone with a strategic eye, exceptional communication skills and a special knack for bringing people together. The ideal candidate is passionate about both relationship building and systems thinking, and wants to accelerate their career in the community professional industry.


Roles & Responsibilities:

  • Working with the Director of Community to ideate, strategize and execute ATÖLYE’s community strategy & membership model in line with organizational objectives and talent needs.

  • Leading and coaching a global Community Team of 3-5 individuals and a global community of 200-250 members (Istanbul, Dubai & soon Amsterdam)

  • Contributing to budget strategy & decision making

  • Actively recruiting and onboarding new members based on ATÖLYE’s curation criteria and freelance talent needs, following up on membership journeys.

  • Establishing a strong relationship & understanding of member strengths & skills for talent matching to ATOLYE projects & partner projects.

  • Collaborating with portfolios and functions to oversee events & programming in Istanbul & Dubai hubs

  • Designing and leading effective interventions to create mutual value and collaboration between members and the organization.

  • Ideating, strategizing, and executing the internal and external communications of the community, including capturing and disseminating impact stories.

  • Ideating, strategizing and executing improvements on Member Management Systems & Member Engagement Tracking on Airtable.

  • Creating & disseminating regular reports on curation, engagement and impact of the community.

  • Contributing to thought leadership for Community Lab, ATOLYE’s portfolio focused on community design and community building offerings.

Requirements

  • Excellent oral and written communication skills in English (Arabic-speaking is a big plus)

  • Minimum 6 years of professional experience in a similar or related domain (agency, recruitment, online/offline community management, customer relationships management, people & culture functions, communications, etc.).

  • Strong motivation to interact with people on a daily basis to achieve shared goals

  • Systems thinking and strategic lens.

  • Ability to bring together and connect people both online and offline.

  • Ability to see the big picture and strategically respond to organizational shifts & needs.

  • Passion & interest in the growing professional Community Industry ecosystem.

  • Passion for leading and coaching a team


Preferred skills and qualities

  • Strong understanding of the community professional industry (minimum 2 years experience as a member of a community team or similar)

  • Experience running physical hubs and spaces (nice to have)

  • Experience in project management and team management

  • Optimistic attitude with the ability to embrace ambiguity

  • Empathetic attitude, strong self-expression and communication skills

  • Experience in Google Suite products for collaborative teamwork and organizing documents

  • Experience in digital project management and community tools such as Airtable, Asana, Slack, Eventbrite and MailChimp.

  • Nice to have: Basic proficiency in visual design software such as Adobe Illustrator or Canva

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ATÖLYE has two hubs in Istanbul and Dubai that houses its core team and its community. However, since the beginning of the COVID-19 pandemic, ATÖLYE has adopted a hybrid way of working where team members can choose to work remotely and visit the ATÖLYE spaces when their physical presence is necessary. Meanwhile, we regularly organize in-person events and gatherings for our team and community in order to foster physical interactions.

Throughout the entire job application process, ATÖLYE does not discriminate against individuals directly or indirectly based on language, race, color, gender, sexual orientation, pregnancy, parenthood, childcare, age, health status, disability, political opinion, philosophical belief, religion and sect, or similar reasons. ATÖLYE provides suitable working conditions obligating employees to behave equally among teammates and complies with the principle of equality which is embedded in its organizational policy.

Community Lead

Dubai, Dubai, United Arab Emirates

Community

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